amer4d Privacy Policy – How We Protect Your Data

This page describes what we collect when you use amer4d and how we protect that data while operating our sportsbook and casino platform. We collect personal information only to provide our services, verify your account, and comply with applicable law. Your privacy and security are commitments we take seriously.

When you register on amer4d, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place wagers on Liga 1, Piala AFF, Champions League, or other markets, we process data to service your account and settle your transactions. We explain below what data we collect, how we use it, who we share it with, and what rights you have.

Our service is available only where applicable local law permits. By using amer4d, you consent to the practices described in this policy. If you do not agree, please do not create an account.

Data We Collect on amer4d

We at amer4d collect personal information during account registration and KYC (Know Your Customer) verification. This includes your legal name, date of birth, national ID number, address, email, and phone number. We photograph your national ID and request proof of address (utility bill, bank statement, or similar document). These are required by law to verify your identity and prevent fraud.

We also collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record your payment method, transaction amount, and timestamp. This data is necessary to process deposits and withdrawals. When you wager on Liga 1, Piala Indonesia, Piala AFF, or other markets, we record your wager amount, odds, settlement outcome, and time — this allows us to manage your account, calculate payouts, and maintain accurate records.

We also collect technical and behavioural data. When you access amer4d via Android, iOS, or web browser, we log your IP address, device type, browser type, and approximate location. We use cookies (explained below) to track your login session and preferences. If you contact our Live Chat team, we retain the content of your enquiries.

How We Use Your Data on amer4d

We at amer4d use your data to deliver our platform. We verify your identity during account opening, process your deposits and withdrawals, settle your wagers fairly, and detect fraud or account abuse. When you place a wager on Liga 1, Champions League, Piala AFF, or any other market, we use your betting data to calculate payouts and maintain your account balance.

We also use your data to comply with law. We retain records for regulatory purposes and may disclose your information to legal authorities if required. We may contact you via email or phone to confirm your identity during KYC, notify you of account changes, or respond to support enquiries. You cannot opt out of essential communications (e.g., account verification notifications), but you may unsubscribe from promotional emails at any time via the unsubscribe link in our messages.

We do not sell your data to advertisers or marketing firms. We may share data with third-party processors — payment providers (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, bank partners), compliance vendors, and hosting providers — only to the extent necessary to operate our platform and comply with law.

Data Security and Retention on amer4d

We at amer4d encrypt sensitive data (passwords, payment information, national IDs) using industry-standard TLS/SSL protocols. Our servers are hosted by providers with robust security infrastructure. Physical access is restricted; data is backed up daily and stored redundantly to prevent loss. We conduct periodic security audits and penetration tests.

We retain your data only as long as necessary. Account information is retained for as long as your account is active. After account closure, we retain records for at least 7 years to comply with regulatory and tax requirements. Payment transaction logs are retained for 7 years minimum. You may request deletion of non-essential data (e.g., conversation history from Live Chat) after account closure — we will delete it within 30 days unless law requires us to retain it longer.

Your Rights on amer4d

You have the right to access, correct, and delete your personal data, subject to legal obligations. If you believe your information is inaccurate, you may request correction via our Live Chat team. We will update your records within 7 days where possible. You may request a copy of all data we hold about you — we will provide it in a standard format within 14 days.

You may request deletion of your account and associated data. Upon deletion, we will remove your data from active systems within 30 days, except where we are required by law to retain records (e.g., transaction logs for tax or regulatory purposes, which we retain for 7 years). You cannot be denied service for exercising your rights, although account closure means you cannot place wagers on amer4d until you re-register.

1. Request data access

   Contact our Live Chat team to request a copy of your personal data; we respond within 14 days.

2. Request correction

   If your name, address, or other information is inaccurate, notify us via Live Chatwe correct records within 7 days.

3. Request deletion

   You may close your account and request deletion; we delete from active systems within 30 days (some records retained per law).

Cookies and Tracking on amer4d

We at amer4d use cookies to maintain your login session, remember your language preference, and track your activity on our platform. Session cookies are deleted when you close your browser. Persistent cookies remain on your device for up to 12 months unless you clear them. We use analytics cookies (via third-party services like Google Analytics) to understand how users navigate our platform — this helps us improve amer4d's performance and user experience. You may disable cookies in your browser settings; however, some features (e.g., account login) may not function without them.

Third-Party Partners and Data Sharing

We at amer4d work with third-party providers to deliver our platform. Payment processors (e.g., DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks: mobile banking, local payment, online payment, e-wallet) receive your payment information to process deposits and withdrawals. These partners have their own privacy policies — we recommend reviewing them. We also use hosting providers, analytics vendors, and compliance software providers. All third parties are contractually obligated to protect your data and use it only to provide services to amer4d. We do not permit third parties to use your data for their own marketing or purposes.

We may disclose your information to legal authorities, regulators, or law enforcement if we are required to do so by court order, subpoena, or applicable law. Such disclosures are made in accordance with legal process and without your consent where the law permits.

Changes to This Policy and Contact

We at amer4d may update this policy from time to time. Material changes will be notified via email or in-app message at least 30 days before taking effect. Continued use of amer4d after a change constitutes acceptance of the updated policy. Users in Jakarta, Surabaya, Bandung, Medan, and other regions are subject to the same privacy practices.

If you have questions about how we collect, use, or protect your data, contact our Live Chat team (available 24/7, response within subject to verification during peak hours). For formal privacy or data-protection enquiries, you may reach out via Live Chat and we will escalate your concern to our privacy team — expect a response within 3 business days. You may also review our About page for additional contact methods.

Our commitment is to operate transparently with your data. We collect only what is necessary, protect it with industry standards, and respect your rights. Thank you for trusting amer4d.